You will receive an order confirmation that will include your unique Booking Reference Number and a QR Code. This will be scanned and redeemed at Admissions and you will be granted access to the Rare Breeds Centre. 

All of our tickets are non-refundable, but we are more than happy to rearrange your booking for another date if required.

Gift Aid allows charities like us to reclaim tax (25p for every £1) from the government on your donations. If you are a UK tax payer, by opting to Gift Aid, you enable us to treat your whole payment as a donation, so each £1 you spend can do £1.25p of good. 

Canterbury Oast Trust will reclaim from HMRC 25p of tax on every £1 you donate.
If you pay Income Tax at the higher rate, you must include all your Gift Aid donations on your Self Assessment Tax Return if you want to receive the additional tax relief due to you.

Gift Aid donations can only be made in respect of UK taxpayers and their households.
You must pay an amount of Income Tax or Capital Gains Tax at least equal to the amount we reclaim on your gift in the tax year (6th April -5th April) currently 25p for every £ you give. If you do not pay UK tax you can not agree to Gift Aid your admission. (Other taxes such as VAT and council tax do not qualify)

The declaration is in respect of a Gift Aid donation which is equivalent to the normal Admission charge to the Rare Breeds Centre plus at least 10%. The whole amount so given, is regarded as a donation under Gift Aid and we can recover tax you have paid from HMRC.

Once you have submitted your details and agreed to Gift Aid your donation, you need do nothing more, we simply reclaim the basic rate tax you have already paid on your donation to the Rare Breeds Centre from HMRC.
The information you give will remain confidential and will not be passed to any organisation other than HMRC (formerly Inland Revenue)
 

We accept cash, Visa, Visa Debit, Visa Electron, Mastercard, Maestro and Solo. 

We do not accept American Express.

We do not have an ATM on site.

We have WiFi across the majority of our site. You will be asked to enter your email address to connect to this.

 The majority of our site is wheelchair accessible, with paved pathways and ramps where needed. Our tractor-trailer ride is also wheelchair accessible. Our woodland walks are a little uneven underfoot, so please bear this in mind when visiting.

If you require a carer, you can bring them in for free providing you have paid the full price for admission.

Don't forget to add your carer(s) FREE ticket when booking online.

We only allow assistance dogs on site. This is for the safety of our farm animals.

You will receive 2 renewal reminders via email before any Memberships on your account are due to expire. One, 30 days before expiry and another 7 days before. Simply follow the links to renew the same Membership or purchase a different Membership if your circumstances have changed.

Yes. Please call us on 01233 861493 between 08:00 and 16:00 Monday - Friday for any queries that cannot be answered by our website. We will do our best to answer as promptly as possible however during peak times this may take a little longer.